Legal
Privacy Policy
Last updated: June 2026
1. Who We Are
DigiBeans is a digital marketing agency based in Cape Town, South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy legislation. This policy explains what information we collect, how we use it, and your rights in relation to it.
For any privacy-related queries, contact us at jenna@digibeans.co.za.
2. Information We Collect
We only collect personal information that you voluntarily provide to us. This occurs when you submit our contact form, which asks for:
- First and last name
- Email address
- Company or brand name (optional)
- Monthly budget range (optional)
- A message describing your goals
We do not collect any sensitive personal information and we do not require you to create an account to use this website.
3. How We Use Your Information
Information submitted through our contact form is used solely to:
- Respond to your enquiry
- Provide information about our services
- Follow up in connection with a potential or existing service engagement
We will not use your information for unsolicited marketing, nor will we sell, rent, or share it with third parties for their own marketing purposes.
4. Third-Party Services
We use the following third-party services to operate this website:
Formspree
Our contact form submissions are processed by Formspree. When you submit the form, your data is transmitted to and stored on Formspree's servers. See their privacy policy at formspree.io.
Vercel Analytics
This website uses Vercel Analytics to understand how visitors use the site. Vercel Analytics is privacy-friendly — it collects anonymous, aggregated usage data and does not use cookies or track individuals. No personally identifiable information is collected. See Vercel's privacy policy at vercel.com.
5. Cookies
This website does not use cookies. Vercel Analytics operates without cookies and does not store any information on your device.
6. Data Retention
Contact form submissions are retained only for as long as necessary to respond to your enquiry or manage the relevant business relationship. Once no longer needed, your information is deleted. You may request earlier deletion at any time by contacting us.
7. Your Rights
Under POPIA, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at jenna@digibeans.co.za. We will respond within a reasonable timeframe.
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. This website is served over HTTPS and hosted on Vercel's secure infrastructure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
10. Contact
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at jenna@digibeans.co.za.